HEALTH & SAFETY
COVID-19

Covid-19 | Health and Safety, Protocols & FAQs

Atlantic Spa Boutique Hotel Cape Town

We are open again and ready to welcome you to our award winning establishment.

We put your safety alongside our renowned hospitality and have various measures in place that you can read about in detail below.

Whether you’re traveling for business or a conference, you can rest assured that you'll receive the same warm home-from-home hospitality we're known for.

Join us for complete care, superior attention and intuitive service.

Our team is ready to take your booking and looking forward to your visit.

We are open for Business Travelers under strict hygiene and safety protocols that you can view below:

Your Safety Is Our Concern

Whilst everything may have changed, some things stay the same, and guests can rest assured that their safety remains our absolute priority.
Extensive COVID-19 protocols have been implemented at our establishment for the safety of both guests and staff alike.

We embrace the guidelines and hygiene policies of the World Health Organisation (WHO), the South African National Department of Health (NDoH), and the National Institute for Communicable Diseases (NICD).

We are ready to welcome you so, book now.

The following protocols are mandatory according to Government regulations and will be strictly adhered to at our essential services hotels:

You can also view our Health and Safety 'Frequently Asked Questions' below.

Protocols

Check-In Process
To protect our guests and staff and to prevent a potentially high-risk person from entering the establishment, guests are required to be screened on arrival, which includes:
~ Allowing their temperature to be scanned with a thermal scanner.
~ If a guest’s temperature falls within the normal range and they do not show any symptoms they will be required to sanitise their hands and proceed to check-in. If a guest’s temperature exceeds 37.5 degrees Celsius and/or they have symptoms of the virus, they will be not be allowed to check-in and will be referred to a medical facility as specified by the NICD.
~ Complete and sign a questionnaire.

Guests will be required to present copies of the following on check-in (which will be retained by the Hotel)
~ Permit to travel as required by the lockdown regulations and as authorised by your company.
~ Photo ID.

Frequently Asked Questions

What documents do I require at check-in?
Guests will be required to present copies of the following on check-in (which will be retained by the Hotel)
  • Permit to travel as required by the lockdown regulations and as authorised by your company
  • Photo ID
  • Guests will be required to complete a health questionnaire and have their temperature scanned on entering the hotel and will only be permitted access to the hotel, should the results of this assessment fall within acceptable levels